Guest Service Rep-PM- Courtyard Oklahoma City Airport (14001BB9), Oklahoma City, OK

Guest Service Rep-PM- Courtyard Oklahoma City Airport (14001BB9)

It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us.

The Courtyard Oklahoma City Airport, located at 4301 Highline Boulevard, Oklahoma City, OK, 73108 is currently hiring a Guest Service Rep-PM.

Responsibilities include: Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and listen and respond appropriately to the concerns of other employees. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


To submit your application for this job, please go to: https://marriott.taleo.net/careersection/2/jobdetail.ftl?job=14001BB9



Connect and network online with us:


www.facebook.com/marriottjobsandcareers


www.twitter.com/marriottcareers


www.linkedin.com/company/marriott-international


www.weibo.com/marriottcareers


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

no -- Principals only. Recruiters, please don’t contact this job advertiser.
no -- Please, no phone calls about this job!
no -- Reposting this message elsewhere is NOT OK.





Ad ID: 285030667  Guest Service Rep-PM- Courtyard Oklahoma City Airport (14001BB9), Oklahoma City, OK
Ad ID: 285030667
Advertiser: MarriottRecruiter
Joined Locanto
more than a year ago
Contact MarriottRecruiter
Subject
Your message
Your name
Your email address
(not seen by the receiver)


Safety Tips
If an offer seems too good to be true, verify its authenticity first. Use the contact form to communicate with the ad poster to protect your identity. Never send inquiries using emails and phone numbers on the ad. Use the contact form and Locanto’s “My Messages”. Beware of poorly-written English ads and replies. Most scams originate overseas. Report ads and messages that are suspicious. The best way to pay for an item is by C.O.D.= Cash On Delivery. Buy locally. Arrange a safe place to meet up and finish a transaction. Never pay using Western Union and other similar untraceable payment options. Consider an item sold only if a payment has been cleared and verified. No foreign checks, please. If an item can be shipped, always get it done via registered post.


in